Questions and answers
Answers to the questions people ask most often.
Nothing found. Try other words or write to Support.
Payouts
How do I withdraw money?
Open the Wallet, press Withdraw, choose the coin and enter the address of your wallet.
- Minimum, USDT BEP20
- From $2
- Minimum, TRX
- From $5
- Fee
- None
- Security hold
- 24 hours
The email of the account must be confirmed. If 2-step verification is on, the request is confirmed with a code.
WalletWhen will my payout come?
A request goes through four steps. The Wallet shows which one it is at.
- 1Request. You send it, and its sum leaves the balance.
- 2Security hold: 24 hours. Nothing is needed from you.
- 3Payout queue. Requests are sent in turn, in the order they were made.
- 4Transfer. The coins arrive at your address.
How long the queue takes depends on its length. “In the queue” means that the request has passed the hold and is waiting for its turn: nothing needs to be done.
WalletWhy was my payout rejected?
The request in the Wallet shows the reason. If none is given, write to Support.
Most often an account of a social network in which part of the balance was earned is unlinked or no longer works. Link a working account of that network and send the request again.
The money of a rejected request comes back to the balance.
WalletThe payout is marked as paid, but the money has not come
Check two things in the request:
- The address is the address of your wallet, letter for letter.
- The network is the one your wallet takes. For example, USDT sent in the BEP20 network does not arrive at a TRC20 address.
A transfer to a wrong address or to another network cannot be returned. If both are right, write to Support and name the date and the sum of the request.
SupportCan I cancel a request or change the address?
No. A request that has been sent cannot be changed or cancelled in the cabinet, so check the address before you confirm.
If the address is wrong, write to Support at once.
SupportWhy is my balance smaller than I expected?
- Tasks on review are not in the balance yet. The reward is added when a task is accepted.
- A rejected task adds nothing.
- A payout request takes its sum off the balance when it is sent.
Every sum that came or went is in the history of the Wallet.
WalletAccount restriction
Why is my account restricted?
There are two reasons for a restriction:
- The warnings that count have reached the limit: 4.
- A gross violation was found: several accounts of one person, forged screenshots, bought or fake social accounts.
Write to support to find out why.
RulesWhat stops working?
New tasks, Premium, withdrawals and linking accounts are paused. The balance is kept: you can still sign in, see it and the history and write to Support. Tasks sent before the restriction stay on review.
How do I get the restriction lifted?
- 1Open Support and choose “Account restriction appeal”.
- 2If you have several accounts, name the one you want to keep. The others stay restricted.
- 3The answer comes in the same ticket.
When a restriction is lifted, the balance of the account is set to zero and all linked social accounts are unlinked. The work starts anew.
If the restriction was our mistake, it is lifted and the balance is returned.
SupportWhat is a warning?
A warning is given for a violation of the rules. It counts for 90 days and then stops by itself.
Your profile lists your warnings and the day each one stops counting.
RulesTasks and review
How do I start earning?
- 1Create an account and confirm your email.
- 2In Profile, link your accounts in the networks you use.
- 3Take a task in Tasks, do it at its link and send the screenshot.
- 4When the task is accepted, the reward is added to your balance.
How long is a task checked?
Most tasks are checked within minutes, some take longer. A person checks every Premium task.
My tasks shows the state of each task. While it is on review, nothing is needed from you.
My tasksWhy was my task rejected?
The reason is written in the task, in My tasks. A screenshot is accepted when:
- it shows the action that was done: the follow, the like, the comment;
- it shows your account, the one the task was taken with;
- it is whole: not cropped and not edited;
- you took it yourself, after the action.
A rejected task can be sent again with a new screenshot, up to 5 attempts, while it has places left. A rejected Premium task cannot be taken again.
My tasksWhy are there no tasks?
There are three usual reasons:
- No account is linked in the networks that have tasks now. Tasks open only for linked accounts.
- The hourly limit of a kind of task is reached. This kind opens again later, the other kinds stay open.
- There are no new orders at the moment. New tasks come through the day.
How much does a task pay?
The reward is written on every task before you take it. It depends on the network and on the kind of action.
Premium tasks pay more: up to $0.05 for one.
TasksWhat is Premium?
Premium is other kinds of work: reports, marketplaces, app installs, reviews. A task there pays up to $0.05. Work on site tasks, withdraw once, and Premium opens by itself.
A person checks every Premium task.
PremiumHow much time is given for a task?
Every task shows the time left. A task that is not sent in time is taken off and goes back to the list. You can take it again while it has places left.
Can tasks be done automatically?
Only with the tools of the Tools section. It shows which tools are open now, what each one needs and how it pays.
Any other program, bot or script that does tasks for a person is a violation of the rules.
ToolsSurfing
What is Surfing?
Surfing is in Tools. You open the websites of advertisers one after another, and every website that stays open for its time is paid. No account of a social network is needed.
ToolsHow is a visit paid?
Every website shows its time and its pay. After a few websites a short check appears: answer it, and the websites before it are counted.
The Surfing page shows what is on its way to your balance and when it comes.
ToolsWhy has Surfing stopped?
Surfing stops when a limit of visits is reached, and pauses after three wrong answers to the check. The page says which one it is and when you can go on.
ToolsCan I surf in several tabs or with a program?
Surfing works in one tab at a time: opened in a second tab, it moves there.
Programs and browser extensions that open websites or answer the check for you are a violation of the rules.
ToolsSocial accounts
How do I link an account?
- 1Open Profile and choose the network.
- 2Enter the name or the link of your account.
- 3Put the code the site gives you where it says: as a rule, in the description of your profile.
- 4Press “Check my profile”.
Keep the code in place until the account is linked.
Profile and securityWhy is my account not linked?
An account is linked when:
- it is open: a closed account cannot be checked;
- its name is entered exactly: one wrong letter is another account;
- the code stands where the site asked, and the profile is saved;
- it is not linked to another PR.SOCIAL account.
An account that is new or has just been restored may need time: check again in an hour.
Profile and securityHow do I change or unlink an account?
An account of one network can be unlinked once in 30 days. Telegram has no such limit.
An account with a task in work cannot be unlinked: finish or cancel the task first.
One account per network: a second account of the same network cannot be linked.
Profile and securityCan I unlink an account before the free date?
Yes. Open the account in your profile and press “Unlink now”. The site shows what the account was paid for its tasks: that sum is returned from your balance, and the account is unlinked at once.
The sum is returned because the actions done from the account leave the site together with it, and advertisers have already paid for them.
You do not have to pay. You can wait for the free date, or restore the account in its network and go on working.
The balance must cover the whole sum, and the tasks of the account must be decided first.
Profile and securityReferrals
How much do I get for the people I invite?
10% of the reward of every task your friends get accepted. It is added to your balance by itself.
The site pays this share: nothing is taken from your friend’s reward.
Your link is in the Referrals section. A friend is counted after their first accepted task.
ReferralsWhat is the share not paid for?
- For the work of restricted accounts.
- For your own accounts: inviting them is a violation of the rules.
Ordering promotion
How do I order promotion?
Open New order, choose the network and the kind of action, give the link and the amount. The price is shown before you confirm, and the order is paid from your balance.
New orderWhat if an order is not done in full?
The part that was not done comes back to your balance. An order you cancel stops at once and cannot be started again.
OrdersSign-in and security
I cannot sign in
- Forgot the password: press “Forgot your password?” on the sign-in page, and a link to set a new one comes to your email.
- The letter has not come: look in the Spam folder and press “Send the link again”.
- The site asks for a code: 2-step verification is on. The sign-in page says where the code comes from, and a recovery code works too.
Do you need the password of my social account?
No. Linking an account needs only a code in your profile.
There is one exception: a Telegram account you add in the Tools section signs in on our side, and the page says so before you add it.